Welcome to BW Converting Lifecycle Support – Your Proactive Partner
From day one—and throughout the entire lifecycle of your machine—we are here to keep your operation running at its best. Whether you need immediate service support or access to spare parts and consumables, our teams are ready to help.
Use the options below to quickly connect with the right team:
Connect with our experienced service experts for remote technical assistance, troubleshooting, onsite field support, and maintenance guidance. Our team is dedicated to helping you maximize uptime, optimize performance, and keep your equipment running at its best.
Connect with our spare parts and consumables specialists for expert guidance, fast access to critical components, and recommendations tailored to your equipment and production needs. We're here to help you maintain performance, reliability, and uptime throughout the machine lifecycle.
Start Your Lifecycle Support Journey Here
These are the cornerstones upon which our complete Lifecycle Support portfolio is built. By thoughtfully combining intelligent solutions with equipment-based offerings, Lifecycle Support delivers end-to-end machine optimization—from advanced analytics and digital insights to tailored physical solutions. With a strong preventive mindset, we have carefully designed how we support you to avoid unplanned disruptions and continuously optimize your machines within your production. Together, these cornerstones form flexible building blocks that can be combined into Lifecycle Support programs aligned to your operational needs, ensuring peak efficiency, long-term reliability, and sustained productivity throughout the machine lifecycle.
Our Main Focus: Prevent downtime – Protect Performance
Our Lifecycle Support is developed and built to help you run smarter, longer, and with less risk. We partner with you throughout the full lifecycle of your machine—starting from day one—so you always have the best options to optimize production, protect performance, and prevent downtime.
With a preventive mindset, we support everything from routine service and preventative maintenance to upgrades, spare parts replacement, and proactive modifications. When it makes sense, we also equip you with the latest technology—including BW Convertings’ Accelerate™ —giving you access to a powerful digital ecosystem that strengthens decision-making and performance over time.
Backed by cross-functional expertise across BW Converting brands and the Barry-Wehmiller culture of collaboration and long-term stewardship, we bring the knowledge, experience, and drive to continuously improve how your equipment performs—and to provide the insight you need to plan confidently for what’s next.
Install & Ramp-Up
Installation and commissioning support designed to ensure a smooth start and long-term readiness.
Operate & Optimize
Proactive services that keep your equipment performing at its best—today and tomorrow.
Extend & Modernize
Solutions that protect your investment and keep your machines competitive over time.
Choose preventative packages built for where Your Machine is Today